Terms & Conditions

1. About These Terms

These Terms and Conditions ("Terms") govern your use of the website christianmindlab.com ("the Website") and the stress coaching services offered by ChristianMindLab ("we", "us", "our").

By accessing the Website or booking a session, you agree to be bound by these Terms. If you do not agree, please do not use the Website or book a session.

We may update these Terms from time to time. The "Last updated" date at the top will reflect changes. Continued use of the Website after changes constitutes acceptance of the updated Terms.

2. The Service

ChristianMindLab provides private 1:1 coaching and practical guidance sessions. Sessions focus on stress, pressure, avoidance, emotional reactions, difficult conversations, and repeated patterns of behaviour in everyday life.

This service is coaching and practical guidance — not therapy, psychotherapy, counselling, clinical psychology, psychiatric treatment, crisis support, addiction treatment, trauma treatment, or any form of medical or mental health care. It is not a substitute for professional mental health treatment.

If you are experiencing a mental health crisis, suicidal thoughts, or require urgent support, please contact emergency services or a qualified mental health professional in your country.

3. Booking and Payment

3.1 Free First Conversation

We offer a free 20-minute first conversation. No payment is required for this call. The purpose of the free call is to look at one situation, see whether the work is relevant, and decide whether continuing makes sense. We reserve the right to decline to continue if we determine the service is not appropriate for you.

3.2 Paid Sessions

The first paid session is priced at £100 for 60 minutes. Standard paid sessions are priced at £150 for 60 minutes. Payment is due prior to or at the time of booking, as specified during the booking process. Sessions are booked via Calendly and are subject to Calendly's terms of service.

3.3 Cancellation and Rescheduling

You may cancel or reschedule a session up to 24 hours before the scheduled start time at no charge. Cancellations made less than 24 hours in advance may be charged in full at our discretion. No-shows will be charged in full.

3.4 Refunds

If a session is cancelled by us, you will receive a full refund or the option to reschedule at no additional cost. Refunds for sessions already completed are not provided unless there has been a material failure on our part to deliver the agreed service.

4. Your Responsibilities

To get the most from the sessions and to use the service appropriately, you agree to:

• Attend sessions on time and be present and engaged during the call.
• Provide honest and accurate information about yourself and your situation.
• Take responsibility for your own decisions and actions. Guidance offered during sessions is your input to consider — not instructions to follow blindly.
• Seek appropriate professional help (medical, psychiatric, legal, financial) for issues outside the scope of coaching.
• Not record sessions without our prior written consent.

5. Confidentiality

What you share in sessions is treated with discretion. We will not disclose the content of your sessions to third parties, except:

• Where we are legally required to do so.
• Where there is a serious and credible risk of harm to you or others — in which case we may refer you to relevant emergency services.

We may use anonymised, non-identifying examples from our work to illustrate concepts in writing or content — never in a way that could identify you.

6. Intellectual Property

All content on the Website — including text, design, frameworks, and methods — is the intellectual property of ChristianMindLab unless stated otherwise. You may not reproduce, distribute, or commercially exploit any content from this Website without our prior written consent.

Materials shared with you during sessions (such as written frameworks or exercises) are licensed for your personal use only and may not be redistributed, published, or used commercially.

7. Website Use

You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

• Attempt to gain unauthorised access to any part of the Website or its infrastructure.
• Use the Website to transmit harmful, offensive, or unlawful content.
• Scrape, copy, or harvest content from the Website by automated means.

8. Limitation of Liability

To the maximum extent permitted by applicable law, ChristianMindLab shall not be liable for:

• Any indirect, incidental, special, or consequential loss arising from your use of the Website or the coaching services.
• Any decisions you make or actions you take based on guidance received during sessions.
• Any loss arising from third-party services (such as Calendly) used in connection with our service.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law.

9. Third-Party Links and Services

The Website may contain links to third-party websites (such as Calendly). We are not responsible for the content or practices of those sites. Visiting any third-party link is at your own risk.

10. Governing Law

These Terms are governed by and construed in accordance with applicable law. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the competent courts in the relevant jurisdiction.

If you are a consumer in the European Union, you may also have rights under the mandatory consumer protection laws of your country of residence, which these Terms do not affect.

11. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

12. Contact

If you have questions about these Terms, please contact us at:

ChristianMindLab
Email: hello@christianmindlab.com
Website: christianmindlab.com